Wyoming, Michigan · Remote nationwide
Salesforce admin support, priced plainly.
Ongoing monthly retainers for orgs that need a steady hand, plus fixed-scope FixIt projects when something breaks or needs a rebuild. Businesses and nonprofits both welcome — nonprofits always pay 25% less.
- 1–10 or 30–40 admin hours every month
- Priority response & monthly health checks
- 25% nonprofit discount
Monthly retainer plans
Two levels of ongoing Salesforce coverage
Pick the hour level that matches your workload, then the tier that matches your user count. Plans are month-to-month and include everything in the list below.
Standard retainer
1–10 hours of admin work every month
Ongoing administration, reporting, and small enhancements for orgs that need a steady hand on the wheel — without the cost of a dedicated admin.
1–10 hours/month
The first 6 hours each month are guaranteed. Hours 7–10 are available as your workload requires, subject to scheduling.
Embedded retainer
30–40 hours of admin work every month
Near part-time coverage for orgs running active roadmaps, heavier request volume, and larger build work — at a fraction of the cost of a full-time admin hire.
30–40 hours/month
The first 30 hours each month are guaranteed. Hours 31–40 are available as your workload requires, subject to scheduling.
Enterprise — 150+ users
Custom quote at either hour level — nonprofits receive 25% off the final number.
Every retainer includes
- Guaranteed admin hours dedicated to your org each month
- Priority response
- Monthly health check
- Report & dashboard updates
- Workflow tweaks & small enhancements
- User support & troubleshooting
- Light data cleanup
- Documentation updates
Each retainer has a guaranteed monthly minimum, with the remaining hours in the range available on request and subject to scheduling. Hours cover routine administration and minor enhancements, do not roll over month to month, and are billed in 15-minute increments. Work beyond your range is quoted in advance.
FixIt services
Project-based work, quoted before we start
No retainer required. Ranges below reflect typical scope; you get a fixed quote after a short discovery call.
- Quick Fix$250–$500
- Fast resolution for small issues — broken automation, permissions, field updates, dashboard fixes.
- Small Project$1,200–$3,500
- Targeted improvements — workflow redesign, lead routing, Lightning page rebuilds, object/field cleanup.
- Org Cleanup Package$4,000–$9,000
- Deep cleanup for messy or aging orgs — field audit, deduping, permission review, workflow audit, dashboard refresh, documentation.
- Emergency Support$250–$350/hr
- Same-day or next-day troubleshooting for urgent issues.
Retainer clients get project work at their retainer rate. Ranges above are for non-retainer engagements, which carry a premium for onboarding and discovery.
Optional
Add-ons
Bolt these onto a retainer or a FixIt project whenever your team needs them.
- User Training & Onboarding$1,000–$3,500
- Custom Training Videos$300–$750 each
- Data Migration Support$1,500–$6,000
- Documentation Packages$750–$2,500
Let's figure out what your org actually needs
A short call is usually enough to tell whether you need a monthly retainer, a one-time FixIt project, or a full cleanup. Grab a time that works and we'll scope it together.
- Based in
- Wyoming, Michigan
- Your consultants
- William Belser & Dawlton Westerhuis
Book a consult
Free 30-minute Salesforce consult
- 30 minutes, free, no obligation
- Google Meet — link sent on booking
- Pick any open slot on our calendar
Opens our booking calendar in a new tab.